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Acknowledgment and Acceptance of your order

We will notify you by email as soon as possible to confirm receipt of your order. Our acceptance of your order will take place upon despatch of the product(s) ordered.

Payments

Purchases will be made in Euros. International credit card providers or banks will determine the exchange rate and may add an additional processing or administration charge in relation to such payment which international credit card holders will be liable to pay. The recipient may have to pay import duty or a formal customs entry fee prior to or on delivery. Additional taxes, fees or levies may apply according to local legislation and customers are required to check these details before placing an order for international delivery. Jimmy Rice does not accept liability for any such additional charges.

Cancellations and Refunds

Once you have taken delivery of your order, you have a legal right to cancel your order within 7 days. The packaging may be opened but the goods should not be used. Items should be in a resalable condition and returned or collection arrangements made promptly at your cost. For further information or as soon as you wish to get a refund please contact us through the “Make Contact” page form stating clearly the reason you wish to be refunded.

Availability

All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available by emailing you.

Complaints

Our aim is to give satisfaction to our customers. We hope that you will not have any cause to complain about the service or products we provide. However if you do you should contact us by e-mail through the “Make Contact” page on this site.

Privacy Policy

We will not disclose your details to any third parties without your consent. Cookies are used on this shopping site only to keep track of the contents of your shopping cart and activities on the site once you have made your selection. We will not e-mail you in the future unless you have given us your consent. We use paypal processing, as we believe it to be the most secure way of trading on the Internet. We do not receive any credit card details from Paypal.

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